Subscription canceled??

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jwd1994
Posts: 1
Joined: Sun Sep 15, 2013 10:54 am

Subscription canceled??

#1 Post by jwd1994 »

Hi, It's been awhile since I brought the subscription for this service.
I payed for the full year through PayPal, I remember a few months ago clearing out my PayPal Auto payments and removing this from the next years payment.
I don't understand how that resulted in this being canceled then.
I payed for the year and therefore should have the service for the time I payed.

It makes no scene and you've just taken my money.
I payed the 29.95 for a YEAR. not for 15 days going by my Paypal history.
Seems I didn't even get to use this for a month of the year I payed.
I'm just totally confused on what logic is behind this decision. I payed for a year so I should have the year.
Canceling auto payment for the following year should not result in my account being canceled with no comment.
-------------------------------------------------------------
MMOViper Yearly Subscription
CANCELLED
09/15/2013 09/15/2014 PayPal $29.95

PitViper
Site Admin
Posts: 20778
Joined: Tue Oct 16, 2007 7:01 am

Re: Subscription canceled??

#2 Post by PitViper »

Send me a pm and I can take a look.

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