Problems downloading

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Author
zerox8
Posts: 1
Joined: Fri Mar 20, 2009 11:31 pm

Problems downloading

#1 Post by zerox8 »

I to entered all of my data correctly and am not able to download

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Problems downloading

#2 Post by PitViper »

Login with lowercase username.

jimbob343
Posts: 1
Joined: Mon Sep 26, 2011 5:50 am

Re: Problems downloading

#3 Post by jimbob343 »

i am having the same issues as he is/was. user name is in lowercase

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Problems downloading

#4 Post by PitViper »

Your password IS Case sensitive.. so if you entered capitol letters in your pass you have to reenter them.

lawlor04
Posts: 1
Joined: Thu Oct 20, 2011 6:16 am

Re: Problems downloading

#5 Post by lawlor04 »

my username and password is exactly way it shows on my confirmation page and still not working???

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Problems downloading

#6 Post by PitViper »

@lawlor04, I reset your account, give it another go.

anon001
Posts: 1
Joined: Sat Nov 05, 2011 5:02 am

Re: Problems downloading

#7 Post by anon001 »

want to try resetting mine as well. having similar issues. btw i am using lower case and even copy/pasted from the membership info email sent to me.

jumpa
Posts: 64
Joined: Mon Nov 07, 2011 6:48 am

Re: Problems downloading

#8 Post by jumpa »

Same prob!

meatwad72
Posts: 3
Joined: Mon Nov 07, 2011 6:37 am

Re: Problems downloading

#9 Post by meatwad72 »

I have the same issue...

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Problems downloading

#10 Post by PitViper »

I tested with your account, jumpa and downloaded just fine, make sure you use a lowercase username.

@meatwad72, your username IS ALL LOWERCASE, but if you used capitols in your pass you must user them again.

orcohan
Posts: 1
Joined: Wed Nov 23, 2011 6:36 am

Re: Problems downloading

#11 Post by orcohan »

i have the same problem cant download any bot

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Problems downloading

#12 Post by PitViper »

Your account is active, make sure your username is all lowercase, and your password looks like it has some numbers in it.

I checked your account and it works fine.

riven24snarf
Posts: 2
Joined: Sun Dec 04, 2011 7:54 am

Re: Problems downloading

#13 Post by riven24snarf »

I have tried to download LOTRO zip many times with no luck. I have double checked my registration e-mail and double checked my password and user name. The user name is lower case, the password is in lower and upper with numbers and symbols. I have checked all of these and I know I have entered them correctly. Is there a wait period before I can download?

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Problems downloading

#14 Post by PitViper »

I checked your account and you have full access.

Your password is very difficult, check it again and make sure you are entering it correctly.

Are you getting a invalid username message? Or is it somethng different?

riven24snarf
Posts: 2
Joined: Sun Dec 04, 2011 7:54 am

Re: Problems downloading

#15 Post by riven24snarf »

thank you for your quick response, I changed my password and it downloaded fine.

Thanks again

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