redirect not working

Message

#1 Post by **cheer** » Fri Jan 11, 2008 9:05 pm

I would really like to upgrade to a premium account, but the redirect from the account management page to the secure server doesn't appear to be working, and neither does the link. I've have been trying for some time now, about 2 days. Any assistance on this would be helpful.

#2 Post by **PitViper** » Sat Jan 12, 2008 5:12 am

I just tested the link and it was working fine here.

My guess is that your ISP or security software is preventing the link to paypal. It is trying to connect to paypal's secure server and that could be part of the problem.

#3 Post by **feanixxx** » Sat Jan 12, 2008 2:11 pm

I had this problem when setting up my second account; I tried both Firefox and IE7 and both got stuck at the link. IE brought up a message about some object missing (can't recall what).

In the end I worked around it by opening the account first, then going to the upgrade page rather than trying to join *and* upgrade at the same time.

#4 Post by **PitViper** » Sat Jan 12, 2008 7:40 pm

If it happens again, please let me know the exact error and link it is trying to access so I can try to track down that error.

#5 Post by **elitwo** » Mon Jan 14, 2008 12:01 am

same to me - using IE 7 - the re-direct just hangs. does not go anywhere.
tried to "open in new window" and window stays completly blank as if
there is no address at alll.........

been trying to upgrade since thurday.

#6 Post by **PitViper** » Mon Jan 14, 2008 4:36 am

Until I can reproduce it, I cannot help.

I tried pressing upgrade to premium link on the left and it worked for me.

#7 Post by **PitViper** » Mon Jan 14, 2008 4:37 am

Perhaps use this link and see if it helps:

http://www.mmoviper.com/premium/signup.php

and use a new username to signup with.

#8 Post by **elitwo** » Sat Jan 19, 2008 1:51 am

from the link above, i fill in all the info, then hit enter
and get a screen that says "you will be....."
and nothing....
sigh

#9 Post by **PitViper** » Sat Jan 19, 2008 3:39 am

Paypal must having problems.

#10 Post by **elitwo** » Mon Jan 21, 2008 2:16 pm

still no go.....
any word on any kind of trial version?

#11 Post by **PitViper** » Mon Jan 21, 2008 8:57 pm

No, eta on a trial.

I would contact paypal directly (they have a 1800 phone number) to get help directly from them as their website is the one causing the problems.

#12 Post by **elitwo** » Thu Jan 24, 2008 12:27 am

well two things with that -
one way to much work
two - i would think you would be interested in following up
since it is costing you customers........

#13 Post by **PitViper** » Thu Jan 24, 2008 12:56 am

I cannot reproduce the error, and others are getting through without any problems.

Which leads me to beleive it is something to do with your computer or setup or ISP that is causing the problems.

#14 Post by **elitwo** » Sat Jan 26, 2008 6:27 pm

finally had the brillient idea of upgrading from a different pc
and had no problems - so must be somthing about my pc.

(for others w/the problem try a different pc)