Premium account got downgraded

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xoezone
Posts: 4
Joined: Sat Sep 07, 2013 6:24 am

Premium account got downgraded

#1 Post by xoezone »

I have cancelled my subscription on paypal as I don't know if I'll be playing next year. And I tends to forget to cancel recurrent payments (like in wow).

But my understanding is that I have already paid $29.95 on 09/07/2013. This one time payment will last me for one year, and expires on 09/07/2014.

I do know understand why did my account has became a basic account today, even thought I've pre-paid the rest of the 11 coming months.

Thanks.

supernoob
Posts: 47
Joined: Tue Sep 17, 2013 5:11 am

Re: Premium account got downgraded

#2 Post by supernoob »

are you sure you didnt do a chargeback?
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PitViper
Site Admin
Posts: 20776
Joined: Tue Oct 16, 2007 7:01 am

Re: Premium account got downgraded

#3 Post by PitViper »

@xoezone, your account is still premium.

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