I can't use my login credentials on the download page

[menhir01]

I can'y use my login credentials on the download page.

It's not accepting it even if it's all in lowercase.

Tried to change the password as well but that didn't work as well.

Can anyone help me with this issue? I would really appreciate it.

Thanks in advance!

[PitViper]

If new customer, please allow 1-2 hours for the links to activate.