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Cannot download

Posted: Sat Jan 28, 2012 7:57 am
by sefu
Trying to download but it will not let me login for the download and says wrong info. I paid an am able to log into the forums fine, please help

Re: Cannot download

Posted: Mon Jan 30, 2012 8:49 pm
by sephroth
Same here i cant download it ask for my account info but when i enter the info in itsays its wrong\



nvm fixed it

Re: Cannot download

Posted: Tue Jan 31, 2012 9:54 pm
by PitViper
Use a lowercase username.

Re: Cannot download

Posted: Mon Feb 06, 2012 7:47 am
by roberth50
i have just recently paid for the premium membership and am having the same issues with downloading the files, i have tried the lowercase username and everything that i can think of, any ideas

Re: Cannot download

Posted: Mon Feb 06, 2012 5:53 pm
by jamdat
Also ordered the premium package and it's a no-go on the download as well. Tried lowercase username, altered firewall settings, multiple browsers and multiple operating systems. Any help is appreciated.

Re: Cannot download

Posted: Tue Feb 07, 2012 2:23 am
by PitViper
If you paid with an eCheck, then the access will not activate until the eCheck clears paypal. Usually takes 2 weeks.

@jamdat, your account is active, if you still cannot download, send me a PM with exactly what you are entering and I'll check.

@roberth50, same to you.

Re: Cannot download

Posted: Wed Feb 29, 2012 8:05 am
by troy1troy
Hello, I paid with paypal via credit but I noticed that while i am able to log in to the site i am not activated for download. Any idea how long of a delay there is between paying and being able to download the program?? thank you

Re: Cannot download

Posted: Wed Feb 29, 2012 9:17 am
by PitViper
Its usually instant.

However, if you paid with a eCheck, it can take up to 2 weeks.

If that is not the case, send me a PM with the paypal transaction ID or email and I'll try to find out what happened. Sometimes paypal just buggers out and I have to process it manually.

Re: Cannot download

Posted: Sat Mar 24, 2012 5:47 am
by acitati
Same problem here. I paid with Paypal today, can access all forums and so, user panel display me ok with yearly subscription but cannot access the download section.

Re: Cannot download

Posted: Tue Mar 27, 2012 5:30 pm
by PitViper
Use a lowercase username when downloading.

Re: Cannot download

Posted: Mon Jun 04, 2012 6:29 am
by magnumxix
Edit> Works, just took for ever to get whatever workign with the thingy serverside.

Be patient

Re: Cannot download

Posted: Tue May 07, 2013 5:59 am
by hks222
Takes a while to activate

Re: Cannot download

Posted: Fri May 31, 2013 6:27 am
by mattp1984
Still waiting on my activation. no Echeck was used, just credit.

Re: Cannot download

Posted: Fri May 31, 2013 7:05 am
by PitViper
When did you purchase? It can take up to 2 hours for paypal to send the confirmation.. :(

Re: Cannot download

Posted: Sat Jun 01, 2013 12:05 am
by se7enthsin
normally everything is instant with paypal, sometimes you do need to reload you're browser or give it some time.

No worries it will go threw.