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Account disabled

Posted: Thu Oct 08, 2009 2:35 pm
by kaka5hi
hello guys. i seriously need some help here. my account got disabled after i made my payment. i cant download the bots..i have checked the Viperbot FAQ but it doesnt help.. >.<

Posted: Thu Oct 08, 2009 4:39 pm
by solar2jazz
:evil: same problem here after i made my payment which was about 3 hr ago, my account is still a basic membership n cannot download bot from the site.

PS: i have sent them my payment information but not thing change. :cry:

Posted: Thu Oct 08, 2009 5:07 pm
by kaka5hi
bah.. this sucks.. D=

Posted: Thu Oct 08, 2009 6:41 pm
by PitViper
You will need to send me a PM with your subscription ID from paypal in it so I can look it up and see what went wrong.

Posted: Thu Oct 08, 2009 6:52 pm
by kaka5hi
i have sent.. nevermind. i will send it again

Posted: Thu Oct 08, 2009 7:03 pm
by kaka5hi
please check your inbox i have sent it.

Posted: Thu Oct 08, 2009 7:29 pm
by kaka5hi
Admin plz check ur inbox again. it is seriously not fixed.

Posted: Thu Oct 08, 2009 9:13 pm
by ScreamingEagle
We are going through the PM's and emails, please be patient we will get to it.

Posted: Fri Oct 09, 2009 3:36 am
by PitViper
Your account was banned for 24 hours because 5 different IP's with your login tried to download the bot.

Posted: Fri Oct 09, 2009 3:25 pm
by chaosbubba
uhhh...not sure if its QUITE what yall are having problems with but to download the bot your username has to be lower-case letters, even if you made your account with upper case letters