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redirect not working
Posted: Fri Jan 11, 2008 9:05 pm
by cheer
I would really like to upgrade to a premium account, but the redirect from the account management page to the secure server doesn't appear to be working, and neither does the link. I've have been trying for some time now, about 2 days. Any assistance on this would be helpful.
Posted: Sat Jan 12, 2008 5:12 am
by PitViper
I just tested the link and it was working fine here.
My guess is that your ISP or security software is preventing the link to paypal. It is trying to connect to paypal's secure server and that could be part of the problem.
Posted: Sat Jan 12, 2008 2:11 pm
by feanixxx
I had this problem when setting up my second account; I tried both Firefox and IE7 and both got stuck at the link. IE brought up a message about some object missing (can't recall what).
In the end I worked around it by opening the account first, then going to the upgrade page rather than trying to join *and* upgrade at the same time.
Posted: Sat Jan 12, 2008 7:40 pm
by PitViper
If it happens again, please let me know the exact error and link it is trying to access so I can try to track down that error.
Posted: Mon Jan 14, 2008 12:01 am
by elitwo
same to me - using IE 7 - the re-direct just hangs. does not go anywhere.
tried to "open in new window" and window stays completly blank as if
there is no address at alll.........
been trying to upgrade since thurday.
Posted: Mon Jan 14, 2008 4:36 am
by PitViper
Until I can reproduce it, I cannot help.
I tried pressing upgrade to premium link on the left and it worked for me.
Posted: Mon Jan 14, 2008 4:37 am
by PitViper
Perhaps use this link and see if it helps:
http://www.mmoviper.com/premium/signup.php
and use a new username to signup with.
Posted: Sat Jan 19, 2008 1:51 am
by elitwo
from the link above, i fill in all the info, then hit enter
and get a screen that says "you will be....."
and nothing....
sigh
Posted: Sat Jan 19, 2008 3:39 am
by PitViper
Paypal must having problems.
Posted: Mon Jan 21, 2008 2:16 pm
by elitwo
still no go.....
any word on any kind of trial version?
Posted: Mon Jan 21, 2008 8:57 pm
by PitViper
No, eta on a trial.
I would contact paypal directly (they have a 1800 phone number) to get help directly from them as their website is the one causing the problems.
Posted: Thu Jan 24, 2008 12:27 am
by elitwo
well two things with that -
one way to much work
two - i would think you would be interested in following up
since it is costing you customers........
Posted: Thu Jan 24, 2008 12:56 am
by PitViper
I cannot reproduce the error, and others are getting through without any problems.
Which leads me to beleive it is something to do with your computer or setup or ISP that is causing the problems.
Posted: Sat Jan 26, 2008 6:27 pm
by elitwo
finally had the brillient idea of upgrading from a different pc
and had no problems - so must be somthing about my pc.
(for others w/the problem try a different pc)