Cannot download

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sefu
Posts: 18
Joined: Sat Jan 28, 2012 7:48 am

Cannot download

#1 Post by sefu »

Trying to download but it will not let me login for the download and says wrong info. I paid an am able to log into the forums fine, please help

sephroth
Posts: 2
Joined: Mon Jan 30, 2012 8:45 pm

Re: Cannot download

#2 Post by sephroth »

Same here i cant download it ask for my account info but when i enter the info in itsays its wrong\



nvm fixed it

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Cannot download

#3 Post by PitViper »

Use a lowercase username.

roberth50
Posts: 1
Joined: Mon Feb 06, 2012 7:36 am

Re: Cannot download

#4 Post by roberth50 »

i have just recently paid for the premium membership and am having the same issues with downloading the files, i have tried the lowercase username and everything that i can think of, any ideas

jamdat
Posts: 1
Joined: Sun Feb 05, 2012 10:32 pm

Re: Cannot download

#5 Post by jamdat »

Also ordered the premium package and it's a no-go on the download as well. Tried lowercase username, altered firewall settings, multiple browsers and multiple operating systems. Any help is appreciated.

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Cannot download

#6 Post by PitViper »

If you paid with an eCheck, then the access will not activate until the eCheck clears paypal. Usually takes 2 weeks.

@jamdat, your account is active, if you still cannot download, send me a PM with exactly what you are entering and I'll check.

@roberth50, same to you.

troy1troy
Posts: 1
Joined: Wed Feb 29, 2012 7:25 am

Re: Cannot download

#7 Post by troy1troy »

Hello, I paid with paypal via credit but I noticed that while i am able to log in to the site i am not activated for download. Any idea how long of a delay there is between paying and being able to download the program?? thank you

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Cannot download

#8 Post by PitViper »

Its usually instant.

However, if you paid with a eCheck, it can take up to 2 weeks.

If that is not the case, send me a PM with the paypal transaction ID or email and I'll try to find out what happened. Sometimes paypal just buggers out and I have to process it manually.

acitati
Posts: 22
Joined: Tue Feb 26, 2008 7:29 pm

Re: Cannot download

#9 Post by acitati »

Same problem here. I paid with Paypal today, can access all forums and so, user panel display me ok with yearly subscription but cannot access the download section.

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Cannot download

#10 Post by PitViper »

Use a lowercase username when downloading.

magnumxix
Posts: 1
Joined: Mon Jun 04, 2012 5:19 am

Re: Cannot download

#11 Post by magnumxix »

Edit> Works, just took for ever to get whatever workign with the thingy serverside.

Be patient

hks222
Posts: 2
Joined: Tue May 07, 2013 5:51 am

Re: Cannot download

#12 Post by hks222 »

Takes a while to activate

mattp1984
Posts: 2
Joined: Fri May 31, 2013 6:11 am

Re: Cannot download

#13 Post by mattp1984 »

Still waiting on my activation. no Echeck was used, just credit.

PitViper
Site Admin
Posts: 20775
Joined: Tue Oct 16, 2007 7:01 am

Re: Cannot download

#14 Post by PitViper »

When did you purchase? It can take up to 2 hours for paypal to send the confirmation.. :(

se7enthsin
Posts: 667
Joined: Fri Nov 04, 2011 2:21 am

Re: Cannot download

#15 Post by se7enthsin »

normally everything is instant with paypal, sometimes you do need to reload you're browser or give it some time.

No worries it will go threw.
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